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Developing A Win-Win Mindset Having the correct mindset is the crucial factor in today's business environment. Whether you are in management, supervisory, sales or a customer support role, having a win-win mindset is the key to success in almost every encounter.
  • Understand why people behave differently
  • Recognize different communication styles
  • Discover your own core values
  • Develop a winning attitude
  • Handle conflicts creatively
  • Think positively
  • Think win-win




Many of today's work teams are teams in name only. They are merely a group of individuals. High performance teams have certain traits. This is an experiential team-building programme to instill high performance traits into your work team and grow the team into a highly successful work team.


  • Recognize behaviours of an individual
  • Recognize behaviours of people within a team
  • Team-bonding
  • Building trust
  • Think win-win


Holding Successful Meetings


More than half of executive time is spent around the meeting room table. Meeting overkill is a contribution to job stress and non-productive meetings kill the joy out of your job.  The good news is that you can really control the frequency and effectiveness of your meetings.


  • Knowing when to hold a meeting.
  • Setting the Agenda
  • Making preparations before meeting and meeting set-up
  • How to lead a meeting
  • Dealing with conflicts.
  • What to follow up after meeting.


Time Mastery - Get The Most Out Of Your Work Day


Do you sometimes wish you could create more hours in the day to accomplish your business and personal tasks? While itís hard to make more time, there is a better way to manage time. This Time Mastery programme is a powerful tool you can use to prioritize activities, fight procrastination, and develop a time management system that matches your unique way of working. You can take hold of your time, schedule and manage your job more effectively.


  • Increase awareness of one's time management strengths and opportunities
  • Develop the "Can Do" attitude towards time management
  • Optimise available time with effective choices;
  • Handle multiple priorities
  • Control one's tendency to procrastinate;
  • Control one's tendency to interrupt others as well as curb interruptions
  • Improve personal productivity and achieve greater results; and enhance one's ability to assess and deal with time limitations realistically


High Impact Business Writing


Business writing differs from other kinds of writing. Unlike essay or script writing where the writers use words to tease the senses with colour and texture to challenge the reader's imagination, business writing has a different function. Business writing is concise and precise, saying as much as possible with as few words as possible. The writer also has to follow an acceptable format for each type of business message. This workshop gives the participants the foundation of business writing.


  • Differentiate between essay writing and business writing
  • Identify readers and write to them
  • Get the message from your head on to the paper or the computer screen
  • Say more with less words
  • Avoid common mistakes in business writing
  • Know the different types of business messages
  • Know how to record minutes in a meeting




Tel: 67472558

Fax: 67411263

Email: vivienne@apcotinternational.com



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Singapore 419591

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