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Programmes Overview Objectives
The Winning Leader

This programme is a 2-day workshop based on some of the best practices in leadership. The Winning Leader aims to equip participants with the concepts and tools to gauge, develop and improve their leadership ability, through the implementation of the behaviours of successful leadership. The workshop offers a multi-faceted view on the components of winning leadership and an easy-to-implement framework that will help you think, behave and develop your leadership.


  • The principles and behaviours of Leadership
  • How to connect with the people you lead.
  • How to exhibit integrity and develop a positive attitude
  • How to uncover the values of the people you lead.
  • How to cast your vision and motivate others to share your vision.
  • How to develop others around you
  • Build your Inner Circle.


Effective Performance Management


This course provides the necessary tools for any supervisor or manager, junior or senior, to develop and implement a solid performance management system to ensure that everyone is working for the same results. This system will serve as the foundation and driving force behind all organizational decisions, work efforts, and resource allocations.


  • Set clear goals and objectives
  • Recognize the importance of performance planning and when it should be done
  • Review and accurately evaluate their employees
  • Offer constructive praise and criticism
  • Acquire coaching tips to improve productivity and motivational levels


Overcoming Disciplinary & Performance Problems


Are you comfortable dealing with disciplinary and performance problems in your workplace?

Most managers are not. Instead of confronting a problem with confidence, most supervisors and managers see-saw over their decisions. Is it really that bad or am I just nitpicking? Do I expect too much or could he do better? Can I help him improve or is he a lost cause?

This workshop provides the solutions you need to get problem employees back on track or out of your workplace.


  • Approach employees in a way that wins co-operation and focus on solutions.
  • Learn new ways to communicate expectations, give your people timely, focused feedback and get them committed to meeting improvement goals.
  • Figure out what motivates a particular employee, ways to reinforce positive changes
  • What action to take when people continually come up short.
  • Learn proven ways to discipline people face-to-face and in writing.


Effective Performance Appraisal Performance appraisal can be a daunting task if you do not know what to do. Employed correctly, performance appraisal can be a powerful tool for motivating your people if you know how to use it correctly. Use it to set goals for your people, use it to mark out the milestones for them and use it to track and help them improve on their performance.
  • Define clear-cut responsibilities for each employee you supervise.
  • Able to write a development plan that sets specific improvement goals your people can aim to meet.
  • Gain tools to help you track performance ?day in, day out.
  • Measure performance using ?60 degrees Appraisals?/span>
  • Gain writing tips to help you keep your reviews concise and to the point.
  • Master communications techniques to help you ease tensions, stay positive and reach resolutions every time


Essential Supervisor Skills for Success


There is no magic to being a good supervisor. It takes some understanding of human behaviour combined with the timely application of effective management skills to become a great supervisor.
  • Understand the roles of a supervisor.
  • Learn essential management skills such as leadership, decision-making, delegation and others.
  • Master communication skills such as listening, giving praise, giving feedback and more.





Tel: 67472558

Fax: 67411263

Email: vivienne@apcotinternational.com



Apcot International Pte Ltd

80 Jalan Daud #13-01

Singapore 419591

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